What to Expect

I made an appointment, what should I expect?

At Simplex Health, our nutrition counseling is patient-centered, focusing on prevention and root cause resolution of health conditions. Our Dietitians address a wide range of health concerns, from weight management, to chronic disease, to symptom reduction, to preventative care.

During the initial appointment, which will take approximately 60 minutes, you and your Simplex Health Dietitian will get to know each other and establish your motivations for becoming healthier. At this time, your Dietitian will also gather information regarding your past medical history, eating habits, stress levels, sleep habits, and more in order to treat you as a whole person rather than treating your disease.

If you have a current medical condition, your Dietitian will review your lab results, medications, and other specific information related to your condition.

You and your Dietitian will create short- and long-term goals for your health journey along with individualized nutrition solutions.

At the end of your initial appointment, the Dietitian will assist you in scheduling a follow-up appointment to monitor your progress and make changes as needed. Before the follow-up appointment, you can always reach out to us over the phone or email or chat through Healthie if you are struggling or have any questions along the way.

How should I prepare for my appointment?

Take the time to complete your intake paperwork and sign off on all forms, via Healthie.

Consider starting a food diary. A food diary is very helpful for reviewing your current food and beverage intake. You can just write down what you eat for at least 3 days prior to your visit. You can also track this in Healthie.

Start writing a list of questions you might have to ask during your visit.

What should I bring to the appointment?

Your most current blood work/labs – you can request a copy of these from your doctor – the office can fax them to 484-930-0063

A list of medications and supplements you are currently taking.

A referral form, if needed. This form is always needed for Medicare patients; many other insurance companies don’t require this, but double check with your carrier.

If you have diabetes, bring your blood glucose log.

Your list of questions to ask during the visit.

Insurance Card(s) and ID.

Your Copay, if applicable, this can be check or credit card.

What about follow-up appointments?

Follow-up appointments are critical and all patients should expect to attend at least one follow-up appointment. The nutrition protocol you are recommended determines the frequency as well. You and the Dietitian determine the timing and frequency of follow-ups together. These appointments are an opportunity to ask questions, prepare for challenging situations, learn about new tools, resources, or products, and also to help you feel supported. A one-time visit can’t possibly offer everything you need to succeed. Time wise, follow-up visits typically last 30-45 minutes. At these appointments, you will review progress on your goals, make sure the strategy we have set is working for you, and “tweak” your plan as needed. It is important to understand that some needs, such as weight loss, should be addressed over multiple visits for the best results.

MOST IMPORTANT: Have faith in your Registered Dietitian. There is a full team working with you behind the scenes. The first set of recommendations is just a starting point and we cannot possibly address all the issues in one hour. Receiving nutritional counseling is not something you just do once, get a bunch of ideas, and then are done. It’s going to be a gradual process to change habits and achieve better health.


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